Phone screen with corporate recruiter, then phone interview with hiring manager. Third step was on-site interview with hiring manager and three HR peers. Normal behavioral questions. All staff that I spoke to were very welcoming and made me feel at ease. I was very excited about the job and got a verbal offer the next day, but unfortunately a hiring freeze was implemented for certain support roles (including HR) after the verbal offer but before it was extended in writing. Overall it was a good experience and the hiring manager handled the situation with professionalism and candor.