3 Month Waiting Game. I was let go in the workforce reduction in July 2016. I then heard from former co-workers that Lending Club would be hiring for my old position so I applied. I reached out to my former manager and director who both told me that I was more than qualified for the position and I knew the role already and they both encouraged me to apply again. I thought since I was a former employee I would not have to go through the complete interview process again. Wrong. Lending Club is already slow with their hiring process but this was borderline offensive and much longer than when I interviewed there the first time. I dealt with a recruiter who consistently mis-spelled my name and when he mentioned to me who I would be interviewing with he was confused when I told him "that's my old boss who I directly reported to." When we met he often wearing a hoody and did not come off as professional at all. He would take a long time to get in contact with me, the longest I've ever encountered with a recruiter yet. Many times he would say he would contact me on a specific day and then not contact me that day and would only respond to me once I reached to him again, often letting him know that he said he would contact me on a specific date and he had not. I went in and had pleasant interviews with 2 former colleagues. They were curious what I had been doing in the time since I was at the company which I would expect them to be. Next I waited till after Christmas and New Years because people were out for the holidays. Once it was the new year I reached out to the recruiter, who often took a minimum of 2 days to get in contact with me and at one point took a week to respond to an inquiry. Eventually I was told that I would be offered my old position but at a later date due to quarterly budgetary reasons. This first scared me because I was told Lending Club was growing and if they were projecting certain growth and had been hiring lots of Customer Service Reps then this shouldn't be an issue. I was fine with this but I wanted this in writing, not an offer letter per se but some form of confidence that the company wanted me to come back. I asked the recruiter for this over email and he repeatedly ignored my request for this verbal offer in writing. On a phone call he was willing to speak of it and said something was being worked on but I sensed he was hesitant to put what we spoke about on the phone in writing. Next, a new director was hired and I was told that she wanted to meet me for a "chat". I asked if this was a "chat" or "interview" and was told it was a "chat" by the recruiter. I came in to speak with her and the first thing she said to me after we sat in an office was "Thanks for coming in for this interview". Not having confidence that the recruiter was telling me the truth I prepared for this interview as much as I could. I had a pleasant interview with this new director but I was asked a lot of very vague and open ended questions since she was very new to the company and she had been there less than a month. She asked me maybe 2 questions directly about my last role. When I interviewed with her predecessor I was given a problem and a scenario to solve in the room, which I excelled at and later found out it I was being interviewed about a large part of my day-to-day work. It felt appropriate from someone who was the Director of a department. I then waited over a week to hear back from the recruiter who then told me that my former colleagues who I interviewed with wanted me to come back but the new director was hesitant because I answered some of her questions "casually". The recruiter asked me what happened and I told him about the differences in the interviews between both directors. I told him that many of the questions she asked me had to answered in a casual manner since it was very clearly she was still learning about Lending Club and it's operations. He then told me he would get back to me within a day, and like clockwork he did not. I reached to him again to find out that while my old colleagues wanted me to come back and stood up for me the new director had given me a "firm no". If CEO Scott Sanborn is fine with his company spending this much time and money on making a former employee who was good at his job wait to get an answer then I am scared for him and Lending Club. Lots of time and money were spent here and it frankly was insulting to me as a former employee on what should have been a very brief process.

I previously interviewed a year ago for a supervisor position and never heard back. I was contacted by a recruiter again and was asked to schedule time to discuss about the job. She called on time and the call lasted about 30 mins. Surprisingly, I heard back from them this time around. The process was much faster and the communication was great.