A surprise call 30 minute telephone interview, then a follow up phone call from the store manager inviting me in for interview, then a 30 minute face to face interview with the same person I spoke to on the phone. Previous answers were marked off on a sheet of paper, and notes were made on my new answers. It was chatty and informal. I had googled the questions and prepared my answers around stock rotation, shop floor h&s, organisiting and maintaining rails, customer service, why H&M and examples of visual merchandising - so was knocked for six when I received these questions