The application process was exactly the same for the graduate scheme, which is good as it gives you a good insight into how the business operates.
This is a five stage application process:
1) An online application form. This was quite straight forward, just a few essay style questions which required slightly longer answers but the questions were pretty easy
2) I got called a few days later to arrange a telephone interview with a talent acquisition manager. She was really lovely and it was all competency based questions, and a few others such as 'why do you want to work for enterprise'. Instead of reeling off facts about the company that are on the website, try and link the core values of the company to your skills.
3) I then passed through to a one on one interview with a talent acquisition officer in the Redditch branch. Again, the interviewer was really lovely and made me feel at ease. It wasn't too daunting, so its a great opportunity to show your personality and your reasons for choosing Enterprise!
4) I then got put through to a branch visit, which I completed in Birmingham airport. This may seem like being put in the deep end as the airport was high pressured, fast paced, and customers were really wanting to just get out the airport and on the road! However, it was a brilliant way to learn how to cope in these situations, and to start learning how some of the business systems operate. Make sure you ask loads of questions and interact with as many members of staff and the public as possible. I then had another interview with the branch manager, much like the one I had before. This was mainly competency based again, and so make sure you prepare loads of examples!
5) The last stage was an assessment day. I had a large gap between my branch visit and assessment day, and so had loads of time to prepare. This is a mix between doing group tasks, such as a discussion between about six of you and presenting your ideas to the financial board (area managers). It also involved role play, which is much less daunting than I thought as it was just between you and an area manager. I also had 30 minutes to plan a morning in a branch, which was probably the most tricky part of the day. Just make sure you justify everything you do and remain calm! The final part was a last interview with an area manager, who was really friendly and asked me more competency based questions. This was the part where the area manager asked me more about my career goals. Enterprise have a great emphasis on hiring people who have a long term career with them in mind, so bear this in mind if this isn't what you're after! The assessors stressed to us in the morning that the day was relatively informal, and that you weren't in competition with the other candidates.
All in all, every member of staff was friendly, accommodating and the process wasn't daunting at all, so just be yourself.