J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez EG Group (Édimbourg, Écosse) en oct. 2017
Entretien
depends on the hiring manager. Can be very official or unofficial. Unofficial - easy questions, more friendly and open approach, whereas the official one is more square and questions why, when, how are asked more often. Usually, the whole process takes a few weeks, depends on the demand and how quick the HR is.
Questions d'entretien [1]
Question 1
what do you know about Starbucks, describe 'xyz' multiple times thsese questions appeared
J'ai postulé en ligne. J'ai passé un entretien chez EG Group
Entretien
Applied online and was asked for a face to face interview. Interview was with area manager and regional director. Lasted an hour with standard interview questions: tell us what good customer service looks like, what KPIs have you had to focus on etc.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez EG Group (Rhyl, Wales) en nov. 2019
Entretien
Phone interview then a face to face interview with lots of questions on business acumen and previous customer service experience. You were scored on each section 1-4 and scored overall with a percentage which would either give you a job offer rejection or hold you on file
Questions d'entretien [1]
Question 1
Tell me a time you have provided excellent customer service