J'ai postulé en ligne. J'ai passé un entretien chez Delta Air Lines en août 2022
Entretien
You are scheduled with a flight attendant for a virtual interview. I personally had a bad experience with the flight attendant I was paired with. Anytime I said something outside of answering the interview questions (like asking "how are you" in the beginning of the interview), she rolled her eyes. Apparently, according to Delta, you're only there to listen and to answer questions.
The interviewer also made sure to end the interview before answering any of my questions. I told her I had a couple of questions, she ignored me. When I told her again I had questions I wanted to ask, she said she was not allowed to answer certain questions, but I didn't even get the chance to ask any questions.
My advice for future Delta applicants:
Do not be yourself. Do not show your personality. Don't laugh at their jokes, or smile too much. Delta doesn't care who you are; they just want to see that you are professional, and that you are capable to do the job. As long you listen to the questions, answer each part of the questions using the STAR Method, you'll get to the F2F interview. Just don't show too much of your personality, and you'll be fine.
Questions d'entretien [1]
Question 1
What would you do if a passenger did not comply with a safety request (ex: not lifting a seat up for takeoff)?
Why Delta Air Lines? Why apply for the flight attendant position in particular?
Tell me about a time you went above and beyond for a customer. What impact did you make?
J'ai passé un entretien chez Delta Air Lines (New York, NY)
Entretien
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Questions d'entretien [1]
Question 1
Name a time you had to deal with an upset customer?
J'ai passé un entretien chez Delta Air Lines (Atlanta, GA)
Entretien
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Questions d'entretien [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?