Le processus a pris 4 semaines. J'ai passé un entretien chez Concentrix
Entretien
Applied online. Application was followed up with several emails with links to basic customer service assessments as well as testing your computer equipment/internet. This was followed by a video interview in which you answer questions with a video response and send it into them. There was a final phone interview followed by a job offer.
Questions d'entretien [2]
Question 1
Some calls take longer to resolve than customers would prefer, how do you remain calm and let the customer know you’re working to resolve their issue?