J'ai postulé en ligne. J'ai passé un entretien chez Comcast (Charleston, SC) en mai 2022
Entretien
Computer questions. Example most likely, least likely & then samples of amount of customers bill if they bundled or removed a particular portion. then if pass this, phone interview, then in person interview
Questions d'entretien [1]
Question 1
Why do you want to work for Comcast, tell me a time when something went wrong
The interview is a behavioral based interview that focuses on scenarios and responses on how to manage under pressure. Most scenarios focus on providing good customer service and working to resolution.
Questions d'entretien [1]
Question 1
How would you respond to a customer that is unhappy with a high bill?
Online, structured with questions. Approximate time thirty to forty minutes. A series of approximately ten questions with time for follow up. Interviewer was pleasant and the questions were what I expected.
J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Comcast (Baltimore, MD) en oct. 2024
Entretien
Was asked to make a video answering 3 questions before moving on the next step, It was odd, if employers don't have time to review a resume or conference someone that you're interested in hiring should we all just start off with a video and slide show.