I did the application online & within 72 hrs they emailed me an assessment. Assessment was simple. Answering a few calls & chose the best answers & questions based off personality & behavior; about 45 - 60 minutes long. After assessment, received a phone call to schedule phone interview. Questions during phone were asked off of prior work experience & a description of job requirements. Example: explain a situation where u had to deal with an irate customer. After phone interview, I was scheduled for a face to face interview. It was a 2 part process. Began with a seminar about the company which was amazing; the I spoke with a supervisor & she asked me some pretty detailed questions regarding work experience where I had to give detailed answers. It wasn't hard but it definitely makes you think. Second part, I spoke with some else who asked me if there's anything else I would to add about myself & I had already done some research on the company so I just explained why I would be a great asset. Also asked where do I see myself in 5-10 years. After about a week, a received a phone call to accept the position.