Good. Questions were quite simple based on customer service experience. E.g how would you handle a difficult customer. Tell me about yourself? Why do you want to work with Capita?
Le processus a pris 1 jour. J'ai passé un entretien chez Capita (Wath upon Dearne, England) en nov. 2019
Entretien
Quick and comfortable. I was asked 3 questions. Common sense questions. I was given great opportunity to grow my career and gain experience. It’s a lovely place to work at.
Questions d'entretien [1]
Question 1
Bill dispute- roaming charges. Why’s my bill this high??
Easy questions to test language skills, made me feel comfortabke and at ease. The interviewer was nice and were expected questions about the company and the role. Swift with letting me know if I passed.
While the interview itself was good, both individuals were welcoming & very good at putting you at ease the job role described compared to what is actually expected of you are quite different.