The interview was Virtual and we had to be visible in the camera. They asked some questions after the first interview you then meet with the direct manager for one last interview.
Questions d'entretien [1]
Question 1
When is the time you had to de-escalate a customer service issue?
J'ai passé un entretien chez CVS Health (Fort Lauderdale, FL)
Entretien
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Questions d'entretien [1]
Question 1
Describe a time when you had to handle a difficult call
J'ai postulé en ligne. J'ai passé un entretien chez CVS Health (Richmond, VA) en mars 2026
Entretien
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
J'ai postulé en ligne. J'ai passé un entretien chez CVS Health (Detroit, MI) en mars 2026
Entretien
Difficult I don’t remember because I didn’t hear back from them for months then received a denial email. I did complete the assessment and virtual job tryout. I did not get the position or a further offer
Questions d'entretien [1]
Question 1
To use the star method and talk about a time I choose the difficult thing to do