You go through a first interview that last 15-20 mins. If you pass that one they let you know and they schedule you with the manager and that last 45mins- 1 hours. A lot of behavioural questions. Do a lot of research on them and find scenarios in the past that had a positive outcome that fit. There’s also a role play that has nothing to do with banking. It’s to see how you handle a difficult customer.

Interview from Manpower, initial screening and then you are passed onto Company Manager. The company manager that conducts a behavioral interview, it can be in person or over the phone.

I got the email for the phone interview within one week of application However, the quality of the phone connection wasn't good, therefore I had some problems listening to the questions. Overall, the interview was ok, the interviewer was nice, patient, and polite