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      Entretien pour Customer Success Associate

      21 sept. 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Associate chez Bubble

      Entretien pour Customer Success Associate

      13 juil. 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Bubble en juil. 2021

      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Bubble en sept. 2021

      Entretien

      I applied online via a form, I later received an email telling me how I could schedule the first meeting and so I did. The first meeting was done by a recruiter from Bubble who was very nice but seemed distracted and not really listening to my replies. After this first meeting, they've sent me a take home assignment (Build a simple Bubble app). Fortunately I am a Bubble developer for many years and I finished this assignment in 2/3 hours but I can see how many people take a week to do it. After delivering my take home assignment, they sent me another link to schedule my second interview which was a 2 hour interview divided in 2 parts: first they would present me a case study of a customer support query and ask me to write a reply. second I would have a talk with more team members about my personal life and share life experiences. I have to say that this interview was a bit tedious but I got to speak about my life experience and test my Bubble knowlege a bit .. At the end I wasn't selected. After spending 5/6 hours of my time (after work hours) on this process they just sent me an automated email saying I wasn't selected. This interview process is flawed, gives people hope because there are so many steps that you think "if I've made this far..." but no, they just discard you at the end with a simple automated email. I must say I was a bit angry not because I was not selected but because I felt used and discarded in a cold way.

      Questions d'entretien [1]

      Question 1

      Tell us about your life
      1 réponse
      4
      Le processus a pris 2 semaines. 

      Entretien

      Had a call to discuss my background and was given a take home assignment to build an app using their software. All in all this was a terrible experience with no respect for people's time. If you are going to have people spent 8+ hours on a project for an interview you should probably think about compensating them for their time.

      Questions d'entretien [1]

      Question 1

      Why are you interested in this position?
      Répondre à cette question
      3
      avatar
      Réponse de Bubble
      4y
      Hi, and thank you for your comments regarding our Success Associate interview process. The take-home portion of the interview is something we give all candidates a week to work on; and some are returned within a day, while others complete the following week. It is up to the candidate to manage their schedule and communicate to us any updates or misalignment in the investment of time for them. We continue to keep an eye on every stage of the candidate experience and value your opinion!

      Entretien pour Customer Success Associate

      4 nov. 2020
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez Bubble

      Entretien

      A month after I applied I got an email to set up a 15 minute phone call. The next day I was asked to submit an assignment in the following week, upon doing so I never heard from them again and they never looked at my project.

      Questions d'entretien [1]

      Question 1

      Tell me about your background, why do you wanna to work in this position
      Répondre à cette question
      4
      avatar
      Réponse de Bubble
      5y
      Thanks for sharing this experience, and we're sorry it was not what you expected. We take all feedback constructively and have already had some discussion around this role and our current process. Wishing you the best in your future opportunities!