J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez Asurion (Houston, TX)
Entretien
Pretty basic process you go in for 1 on 1 interview and then you are called back for group interview. Pretty much the more outgoing you are the more likely you are to get a position. They look for people that work well in team setting and get along well with others.
Questions d'entretien [1]
Question 1
How do you feel about policies and rules ever changing? (its a call center things always change you get over it)
J'ai passé un entretien chez Asurion (Phoenix, AZ)
Entretien
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
J'ai postulé via un recruteur. Le processus a pris 3 jours. J'ai passé un entretien chez Asurion (Houston, TX) en févr. 2025
Entretien
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Questions d'entretien [1]
Question 1
Give me a time when you had to upsell in previous job?
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Asurion (Bogotá, ) en août 2024
Entretien
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.