Started with a phone call to ask if a position was available. Then I sent my cv to the manager, who later contacted me for an interview a week later. Arrived at the funeral home where I was greeted buy the manager and the assistant manager, they took me on a tour of the funeral home, and at the same time, asked me about myself, what I knew about the company, etc. Ended with me going to the manager's office where both asked me several questions about myself, then about the position, etc.