J'ai postulé en ligne. Le processus a pris 4 mois. J'ai passé un entretien chez American Airlines (Fort Worth, TX) en mai 2016
Entretien
I applied in February of 2016. I did not hear back until May of 2016. I was then invited to do the video interview. I used my Ipad, the video quality was very poor. They have a recorded man reading you the questions. You have 60 seconds to think about your answer and 180 seconds (if I remember correctly) to record your answer. The questions are basic. I just received word today (almost 2 weeks later) that I was invited to the F2F interview June 15th!
Questions d'entretien [1]
Question 1
Describe your most memorable customer service experience? What made it so memorable?
J'ai postulé en ligne. J'ai passé un entretien chez American Airlines en juil. 2016
Entretien
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Questions d'entretien [1]
Question 1
Name a time you went above and beyond for a customers
J'ai postulé en personne. J'ai passé un entretien chez American Airlines (Dallas, TX)
Entretien
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Questions d'entretien [1]
Question 1
High level Customer service related questions and safety experiences.