What does the position involve ?

In this role, you are responsible for the structuring, coordination, and qualitative follow‑up of ongoing projects. You work closely with the Business Unit Manager, as well as with the various business units and product units.

As Technical Operations Manager, you are responsible for:

• Managing projects from a technical and operational perspective, in collaboration with the Account Manager, Lead Developer, and Business Unit Manager.
• Leading a technical project team composed of analysts, programmers, developers, data experts, and system administrators.
• Acting as the main point of contact for clients and colleagues.
• Translating customer requests into feasible solutions and concrete plans, aligned with the Business Unit strategy.
• Overseeing the technical architecture and system integrations, while actively contributing ideas for short‑ and long‑term optimizations.
• Providing technical support and coordinating processes with the relevant teams.
• Ensuring proper application of quality, security, and compliance standards in accordance with applicable regulations.
• Reporting on project progress to management and clients, and escalating issues to the Business Unit Manager at the appropriate time.
• Ensuring clear, accurate, and up‑to‑date project and technical documentation.
• Monitoring project planning, scope, quality, and budget.

Why you are the Technical Operations Manager we are looking for

• You have several years of experience in technical project management; experience in automation and/or software development is a strong asset.
• You are fluent in Dutch and English; French is a plus.
• You combine strong technical understanding with excellent communication and organizational skills.
• You remain calm under pressure and adopt a solution‑oriented mindset.
• You work in a structured, hands‑on manner and maintain a clear overview, even in complex environments.
• You naturally know how to lead, motivate, and guide others.
• Experience with agile methodologies is an additional advantage.

Required Technical Skills

• Knowledge of servers, both on‑premise and cloud‑based.
• Experience with virtual machines and an understanding of how they are managed.
• Strong familiarity with Linux environments, including the use of advanced commands and scripting.
• Good understanding of databases.
• Understanding of system integration and communication via APIs.
• Experience with user management and awareness of information security.
• Basic knowledge of programming and an understanding of technical logic.
• Familiarity with quality and information security standards (ISO 9001 and ISO 27001).

Experience in the following areas is an asset

• Analysis and resolution of complex technical issues
• System administration and monitoring tools
• Maintenance, optimization, and security of applications and systems
• AI and Machine Learning
• Cameras and image processing

What we offer

• A permanent contract
• A challenging role within an established SME, with short decision lines, where innovation, initiative, and inclusion are central, and where you make a meaningful contribution to road safety and sustainable mobility.
• A workplace in Brussels, with the possibility of 2 days of remote work per week, and occasional on‑site visits to customers.
• Extra‑legal benefits, including meal vouchers, hospital insurance, and other company‑specific advantages.
• Collaboration within a multidisciplinary and experienced team.
• A market‑competitive salary, based on experience and technical expertise.

Would you like to join a warm, inclusive, and caring work environment?

At Macq, we are committed to diversity, equal opportunities, and inclusion. Our diversity plan ensures that all candidates are considered regardless of age, gender, origin, disability, or any other personal characteristic. We firmly believe that diverse teams foster creativity, innovation, and excellence.

Competency Analysis (Actiris Framework)

Activities very frequently required

• Seeing
• Hearing
• Prolonged screen work
• Noticing small details
• Assessing space and movement
• Using hands and fingers
• Understanding simple and complex instructions
• Remaining focused and attentive
• Analyzing problems or situations
• Learning new tasks
• Memorizing and retaining information
• Reading and understanding written information
• Managing numerical operations
• Taking initiative and making decisions
• Working independently
• Working in a team
• Building social relationships
• Sustained mental effort

Activities sometimes required

• Working in a seated position position
• Changing posture
• Moving the upper body, arms, shoulders, torso, and head
• Demonstrating patience
• Withstanding stress, noise, and indoor working conconditions