Great money, stressful work environment, demanding management - Avis employé Customer Service Representative Progressive Insurance

3,0
20 sept. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good money, yearly bonus, flexible with time off, good for inexperienced/entry level workers

Inconvénients

Very stressful, constant monitoring from management, back to back customer calls, sales component not mentioned in job description

Découvrez plus d’avis sur Progressive Insurance

5,0
25 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great management and work life balance

Inconvénients

Unrealistic expectations Nothing else really

2,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Inconvénients

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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