Great Employees, poor management - Avis employé Customer Service Representative Intuit

1,0
12 déc. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits, the people who work there are amazing, time to give back to the community via We Care Give Back

Inconvénients

No one from management knows whats going on when things get rough. Things are poorly managed, no information given to employees with regards to outages or updates. Too many re-orgs, trying to act like a small business but in all of the bad practices. Managers usually have no idea whats going on, are in constant meetings and don't actually "manage"

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5,0
6 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

Inconvénients

It’s seasonal and then it’s over.

2,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work, flexible hours, gift cards as rewards

Inconvénients

Every tax season leadership move the goal posts to make it more difficult (work more weekend hours, for example) to obtain the bonus. Didn't get paid to be a full service tax expert despite being forced to serve in function. Line managers drink too much koolaid

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