Excellent Company; Bracing Some Change - Avis employé Client Success Manager Indeed

5,0
19 déc. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- VERY flexible PTO (I miss it) - Supportive and collaborative leadership bench in CS - When available, tons of encouragement for internal career advancement - Specialist role is a great launchpad for those new to tech/SAS management, but have a great customer service background - Positive mission, that’s reinforced from top-down

Inconvénients

- Product has struggled to find it’s footing after structural/pricing changes in 2022/2023; it’s to customer & internal pushback - Pay is uncompetitive for top performers - Relationship strain between CS/Sales

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5,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fully remote. One of the nicest teams/people that I’ve ever worked with. Great work life balance.

Inconvénients

Constant reorgs and layoffs. Tight budget for promotions.

4,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Inconvénients

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

1
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