Overworked, Underpaid - Avis employé Patient Care Coordinator Included Health

1,0
23 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are very few to no pros of working at this company

Inconvénients

Patient facing, non-clinical staff are underpaid. Many members of management use abusive language with their teams. Several rounds of layoffs occurred during my time with the company. Executive team fails to prepare for onboarding of large scale, new clients. There is a culture of toxic positivity. I was essentially demanded to write a 5 star review on glass door during my onboarding.

avatar
Réponse de Included Health
2y
This is concerning and important feedback, thank you for sharing it with us so we can dive deeper into this internally. We foster a workplace of respect and inclusivity, and do not ever demand Glassdoor reviews or request reviews of a certain rating.

Découvrez plus d’avis sur Included Health

5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible schedule and lots of benefits.

Inconvénients

I don't have any cons.

avatar
Réponse de Included Health
4w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
2,0
5 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Inconvénients

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

avatar
Réponse de Included Health
1d
Thank you for your candid feedback. We take all feedback seriously and acknowledge the importance of addressing the challenges you highlighted. Thanks for all you contributed as part of the team.
Voir les avis par: Utile|Évaluation|Date|Tout