HCL is a mess - Avis employé Desktop Support Analyst HCLTech

1,0
13 oct. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Clients are good and coworkers are usually good too.

Inconvénients

The main company is a mess. The websites for both external and internal use are a mess, navigating them is a challenge (tech company with bad website?). The upper management and company administration is a mess and don't tend to care about the employees from what I've seen, though my direct supervisors have been generally ok (though obviously under duress). They asked me what I wanted to see for pay instead of giving me a payscale so they could get me to lowball and pay me the least possible. Recently, they also made a mistake and paid me for sick days I was apparently not supposed to be paid for. They have every legal right to revoke the pay, but almost 700 in one cheque is cruel, and especially when they DID NOT outline the rules, and as said, the site is a mess, so finding those rules is a challenge at best. I feel like if this were a North American company only this would not be the case. They also don't have the paid vs unpaid separated in requests and did not review the pay themselves earlier, so it didn't get caught until months after most were used. Just, frankly, the lower end staff are generally ok, especially on your level, but upper management and administrative crew are unhelpful and HR doesn't have your back.

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5,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

good environment with good training

Inconvénients

i don't see any cons , bcz its best

2,0
8 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It is a job that pays you money

Inconvénients

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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