Not the best - Avis employé Help Desk Analyst HCLTech

2,0
15 mai 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

OK if you have little experience

Inconvénients

Poor training, constantly changing policies, poor communication, poor management, constant back-biting, poor mentors and/or lead techs, more concerned about the number of calls taken than about quality of service to the customer.Shaky contracts with customers = poor job security.

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5,0
16 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Inconvénients

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1,0
29 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Inconvénients

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

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