Loved working there! - Avis employé Client Services Professional and Receptionist H&R Block

4,0
24 mars 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Worked in the same location for many years. The staff was like a second family to me. Looked forward to going back every year. I liked the fact that they would work with me on my schedule as I worked a full time job elsewhere.

Inconvénients

Big turnover in office managers. Almost a new one every year. Sometimes hard to get supplies even when we ordered way in advance.

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5,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Enjoyed learning alot; they had great systems

Inconvénients

Only temporary, would prefer permanent.

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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