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      H&R Block

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      Avis sur H&R Block

      Good work, Low pay - Avis employé Call Center Representative H&R Block

      3,0
      8 févr. 2014
      Call center representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Did a brief gig with technical support of franchisee office computer systems. The work was highly technical from remote network troubleshooting to proprietary software setup, and troubleshooting.

      Inconvénients

      Pay was less than entry level for the role. Plus, being 2010, they figured they could pay 15% less than they pay the prior year's staff and still get enough workers to work the phones through the tax busy season. Also the work is seasonal for most employees from no work for 3-5 months a year to mandatory overtime December through mid-February. Attendance is pretty much you miss a day you are gone.

      Découvrez plus d’avis sur H&R Block

      5,0
      8 juin 2026
      Manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexibility, career growth, compensation, and coworkers

      Inconvénients

      Benefits, workload, and health care plan

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Recherches associées: Offres d’emploi chez H&R Block | Salaires chez H&R Block | Avantages sociaux chez H&R Block | Entretiens chez H&R Block
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