Salary - Avis employé Bookings Agent Firstsource Solutions

2,0
7 août 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexi time and remote working

Inconvénients

Micro management and technical problems

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Réponse de Firstsource Solutions
1y
Thank you so much for taking the time to leave us feedback. We’ve encouraged a culture of autonomy by providing training for managers on effective delegation and trust-building with their teams. This includes establishing clear expectations and outcomes, allowing employees more freedom to take ownership of their work without constant oversight. We also initiated regular one-on-one check-ins to facilitate open communication, enabling managers to support their teams without resorting to micromanagement. On the technical side, we conducted a comprehensive review of our existing systems to identify recurring issues and areas for enhancement. We invested in upgrading our software and hardware, ensuring that employees have access to reliable tools that support their productivity.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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