Work experience - Avis employé Customer Support Representative Firstsource Solutions

4,0
6 avr. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good work environment and training, Customer issue troubleshooting is rather easy

Inconvénients

They pressure you for sales and feedback when you have little control over it

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Réponse de Firstsource Solutions
5y
Thank you for sharing the feedback and your positive experience at Firstsource. We are glad to know that you were satisfied with the work environment and training provided. We strongly believe that when you feel your best, you do your best. Our people are at the centre of everything we do, and we are continually working to enhance the workplace facilities provided. We provide regular feedback to our employees pertaining to different goals. The feedback process is to help enhance employees' performance, and in turn, it also helps us provide best-in-class services to our customers. Wishing you the best in your future endeavours.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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