From Bad to Worse - Avis employé Customer Service Advisor Firstsource Solutions

2,0
5 déc. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- some of the people are kind and friendly - overtime is not the worst pay

Inconvénients

- worked more hours than RBS staff but earned the same salary - employed just about anybody near the end, which was demoralising - lies were made before day one up until my last day - the training was insufficient and not comprehensive - very high turnover which, I suppose, says a lot about the company

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Réponse de Firstsource Solutions
8y
Firstsource have been awarded gold accreditation against the Investors in People Standard, joining the top seven percent of accredited organisations across the UK. This is testament to the brilliant work of our team, demonstrating that our people are at the heart of what we do, therefore derogatory comments, lying and insufficient training would not be gold standard. We always endeavour to provide a supportive environment for any work related challenges. Please feel free to get in contact and give us your feedback in more detail and give us the chance to change your perception.

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5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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