28 févr. 2022
Réponse de Everforth Apex Systems
4yHi! Thank you for your input. When deductions are taken from the employee’s pay check they are automatically sent to Aetna. If it is a week that the employee misses a pay check due to not working a particular week, they can make a missed premium payment directly to Aetna to continue their coverage.
It sounds like you may have some unresolved claims issues with Aetna, please feel free to email benefits@apexsystems.com and they will try to get your claims issues resolved. Thank you!