Terrible company do not work here. - Avis employé Membership Support Advisor eMed

1,0
9 sept. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home most days.

Inconvénients

Do not work here. The job is overwhelming, stressful and the pay is terrible. Despite feeling overworked - a large percentage of the stress is due to how the company operates and the disfunctional management. The company went from bad to worse once the transition happened from Babylon to eMed. Internal changes happen all the time - due to this everyone is somewhat confused on the rules, latest updates and policies as it changes constantly. This affects work efficency for staff members. The staff suffer but the patients/customers suffer the most in all this, and receive poor service. This dramatically increases the number of angry patients/customers, making an overwhelming job even harder. Despite some patients/customers being a headache - I don't fault them for being angry, as the company is a disaster and they have the right to express their frustration. A quick Google search and you'll see countless negative reviews online about the company. If you join you're likely to feel like a stranger within your team as there are no team building exercises. As well as no incentives and no bonuses. You receive no overall appreciation apart from free beverages and fruit. Management make it obvious about which employees they want to "grow" and who their "favourite" employees are; and If you're not considered as one you have no chance to grow within the company or prove your worth because they don't care to see it and their attention is elsewhere towards the "favourites". It makes you feel like you're walking on egg shells even when you know you're a hard working employee. No point wasting your time applying to work here as you'll never feel secure in your role, mainly due to the company dropping people like flies, either by getting fired or redundancies. People are also leaving from their own accord because the company is collapsing, in addition to also trying to find a replacement before being made redundant too. Save your time and (mental) health by avoiding this company as an employee as well as a patient/customer.

Découvrez plus d’avis sur eMed

5,0
20 oct. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I've worked with many teams and this one is one of the most dedicated, passionate, and innovative. It is energizing to walk into the office, work with the teams and create brand new products and services. I always feel proud seeing our progress, our positive impact to our clients and for one another. Most of all: we have fun while working hard. Some of my favorites are our daily trivia, holiday celebrations, weekly Ted Talks, bustling lunches and interactive monthly trainings. Learning is an important part of our culture and people are always willing to share their knowledge to help one another.

Inconvénients

Fast paced environment - We work hard for our results and our progress and results show our team's success.

1
1,0
16 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Catered breakfast and lunch every day. Good healthcare and 401K match.

Inconvénients

You will be terrorized if you work here. Leadership is constantly changing direction and everything is a fire drill. The company has a subpar app, even though its marketed as a "program." There are so many bugs on the app and essentially it is a tool to get to Eli Lilly. The company only has about 2,000 people on the "program." This is not a safe place for women based on how leadership treats them. Men are treated differently. Leadership is constantly yelling at everyone and creating fear and chaos. No bonuses were distributed, meanwhile leadership gets paid. Leadership changed various times while I was there and went down hill by the time I quit.

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