2y
Sorry to hear about the work load. We have improved our systems around tracking hours and bandwidth forecasting.
From a data perspective, turnover is actually below industry benchmarks but we did have a month with a couple people who made career changes. Of course, we hold ourselves to higher standards -- and won't stop trying to improve.
I should also state we are not shy about the focus on growing the agency. It is a focus but not at the expense of our current client base or the employee experience.
“In this world you're either growing or you're dying so get in motion and grow.”
― Lou Holtz
And growth doesn't just mean new business. We have goals around growing disciplines, systems, as well as revenue. I think it's important to note that our clients and employees benefit from growth.
Thank you for your time at eAccountable.