Avantages
absolutely none this place will destroy your dignity
Inconvénients
where do i start - your daily job is making unsolicited calls nonstop to the same people, some seniors get called 10 times a day ! The leads just keep getting passed around and everyone is dialing the same people who never made an "inquiry about medicare options" If someone hangs up on you and says they aren't interested, that lead just gets thrown back into the lead pool and someone else tries them a few hours later. total harrassment!!!!!!! If you dispositionthe lead as not interested, it will still get thrown back into the lead pool and dialed mercilessly again within a few days. Do no t call list does not exist here becdause those leads get thrown back into the pool too after abotu a month. A lead will be duplicated by upper management so the next sucker calling the lead won't be able to see the call history from previous agents. Everyone is only a number here, and this company is a relvolving door of soullessness. you are also expected to work almost every saturday during the off season, and they tell you weekends are optional in your interview. they also lied about how many calls you'd be taking a day. I was told about 30 calls and a mix of inbound and outbound....hte reality is well over 100 calls all day 99% outbound calls of leads who were already dialed 8 times that same day by other agents. This is the epitome of a cold-calling telemarketing call center. Coldcalling is illegal under Medicare compliance, not sure how this disaster of a place has gotten around that for this long