Nice Company - Avis employé Tech Support TP

5,0
18 juin 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Nice coworkers, understanding people, fun people to work with. Most of the callers were nice; few people yelled at you if you were nice to them. Interesting work- always learning something new about computers when you help a caller do something new in their operating system, etc. When you walk them through the steps given in your tools, you learn too. This could be a good start for applying for more advanced tech support jobs in the future, making more $$$.

Inconvénients

Very hard to find a solution to the caller's problem within the timeframe the company gives you. I was constantly struggling (impossible!) to keep my call times under what they require. You have to find solutions to problems, and then explain them to callers in very little time.

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5,0
11 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Inconvénients

I have nothing bad to say about TP

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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