They lie about everything in Portugal - Avis employé Customer Service Agent TP

1,0
12 mars 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Nice co-workers (the CS agents) from all around the world. Awesome looking buildings, awesome setting (Lisbon). Cheap meals. Some company apartments are nice. When the day is over, you can really leave work behind

Inconvénients

They have never arranged any sports or language courses they promise for all applicants, and they never will. They just say that the courses are full, but that is just a lie. They tell you that a few hundred euros is enough to live till first payday. Do not believe that. Reserve at least 800€ worth of cash with you, just in case.. When signing contracts, you do not get a translated contract but one in Portuguese. The salary offered in the initial discussions and the salary in contract do not match either. The English transcript they offer is lacking and clearly on purpose. You have to work even if the AC fails and all the water machines are out of water. Can be potentially dangerous for people with heart defects. Bring your own water each day, just in case. And some noseplugs in case the AC fails. The company toilets are filthy and the cleaners could care less. You do not get decent instructions or decent training. The training materials are mostly outdated and full of crap. Be prepared that nothing happens in a timely fashion on the company side. You, however, are expected to always be on time. The company automated working hours report is a fabrication to avoid paying presence bonuses. You get false absences and the company does not have to pay, it is word against word. Some company apartments are really horrid.

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5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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