This place seemed like a boiler room - Avis employé Customer Service Representative TP

1,0
11 oct. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The people you work with, some of the customers you interact with. The free ice machine in the break room, plus the never ending humor that management dishes out as fact.

Inconvénients

Hah, that's funny. The Cons, there are thousands of them. This place will basically hire anyone as long as they have a high school diploma and can speak the English language. The computers are broken, management is broken as well. I've never seen an employer that harasses their employees who call off as much as TP. A manager at the Fairborn Ohio location told his employees who had FMLA approved leave that they had to make up their time off. The system they put you on does not allow any After call time to allow the employee to finish up notes, or any other tasks. If you retain the account to finish up notes during the next call, they will consider it fraud and immediately terminate you. There are hundreds of ways to get fired here. The management is out of control, the floor walkers they assign have no real clue what is going on, it is done by popularity contest, not by knowledge of the job or any other factor. The site's management team decided it would be a good idea to put up on the internal TV network a few weeks ago "If you have a job, you come to work. It's in the Bible." When folks who don't believe in the bible complained, it was changed to "Fun fact: If you have a job, you come to work, It's in the Good Book :-)" Another slide they put up "Fun Fact: If you don't come to work, you and we do not get paid." The management team there is so scripted it's not even funny. Discipline is not issued to your face, it is issued through "Communications" inside of their messaging system. The communications they issue lack basic English skills and seem as though they are written else where. Also, the company continually had a "Now Hiring" sign out for so long that the city of Fairborn required them to remove it. They have Job Fairs on a weekly basis due to the morale being so horrible that folks quit without notice. Out of the training class I was in earlier this year they started out with 26, now they're down to 2.

Découvrez plus d’avis sur TP

5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Inconvénients

Nothing I can think of thats a con

3,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Inconvénients

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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