Complimentary meals can't offset toxic management and culture - Avis employé Sales Associate SolarWinds

1,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Complimentary meal during RTO days and a nice workspace.

Inconvénients

The management teams, both onshore and offshore, suffer from poor judgment and a toxic culture of power-tripping. Some leaders will openly embarrass or shout at you in front of your peers. If they dislike you, politics will be used to push you out of the company. ​Furthermore, the commission structure changes constantly and gets worse over time. Ever since the acquisition, the company has become incredibly greedy, focusing on squeezing money out of loyal customers, which has resulted in massive cancellation requests. Finally, there is zero leniency or flexibility with the RTO policy. Even though the CEO promises flexibility during town halls, local senior managers and directors will deny it, even in cases of family emergencies or severe typhoons. Working here has become incredibly toxic.

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Réponse de SolarWinds
15h
Thank you for sharing your feedback. We take concerns regarding leadership conduct, culture, and our operational policies very seriously. We’re glad you’ve enjoyed the workspace and complimentary meals, but we are deeply saddened by your comments regarding leadership behavior. Our first responsibility is to ensure a safe, respectful, and professional workplace where no Solarian feels intimidated or singled out. Professional conduct is expected of all Solarians, and we actively engage with our leadership teams to ensure they are consistently modeling our core values of collaboration, accountability, readiness, and empathy (CARE). Please know that leadership is not dismissing your review as an isolated complaint; we are treating it as critical input regarding employee trust and site culture in Manila. Regarding your comments on our post-acquisition direction and commissions, our recent transition to a Business Unit (BU) model was a strategic evolution to better meet the demands of the market and our customers. We acknowledge your frustration regarding the commission plans associated with this transition. We are actively reviewing how these plans are structured and rolled out to ensure they are fair, transparent, and clearly understood by the team. Furthermore, we want to be explicit regarding our hybrid work policy: our global guidelines absolutely intend for flexibility and empathy. We are committing to ensuring that exceptions are granted for family emergencies and local crises, such as severe typhoons, and we are reinforcing these expectations with local management to ensure our policy is modeled consistently and with appropriate empathy. We want to ensure all Solarians have a safe space to voice their concerns. Please reach out to your HR Business Partner directly so we can more effectively look into these matters.

Découvrez plus d’avis sur SolarWinds

5,0
19 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Inconvénients

siloed org which is very standard for this industry

1,0
11 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Competitive pay, but very rarely worth it for the amount of work given.

Inconvénients

In my experience, this was the least effectively run organization I’ve worked for. Core internal processes were inconsistent and frequently changed without clear ownership, which made planning and execution unnecessarily difficult. Decision-making authority was often unclear, and accountability for outcomes was limited. Several managers appeared under-empowered or insufficiently experienced for the scope of their roles, resulting in unresolved issues and shifting priorities. The culture felt highly political, with visibility and internal alignment sometimes taking precedence over delivery. Informal cliques appeared to thrive, which made collaboration and transparency harder than it should be. Suggestions for improving processes or addressing recurring issues did not gain traction and were perceived negatively, creating an environment where initiative felt risky rather than supported. I experienced the workplace as toxic, with low trust, limited psychological safety, and conflict frequently handled through escalation or avoidance rather than resolution. HR structures were not effective at addressing concerns or providing a neutral escalation path. Senior leadership frequently emphasized a unified company culture; however, in practice different parts of the organization operated with noticeably different norms and priorities, with limited integration into a cohesive whole. Overall, the environment did not support high-trust, high-accountability work, and sustained progress was difficult despite the efforts of some capable individuals.

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