3,0
28 déc. 2025
Employé (ancien), plus d'un an
Columbia, MO
Recommande
Approbation du PDG
Perspective commerciale
Avantages
great flexibility, cost savings , and wider talent pools, but can suffer from isolation, distractions, tech issues, and blurred work-life boundaries
Inconvénients
Outsourcing means you lose control, maybe a little, maybe a lot. It will be more complicated to make the kinds of changes and corrections you have been used to making. Plus, outsourced help desk providers differ in their level of flexibility.