Okay place to work overall - Avis employé Customer Success Guru - Remote Shopify

4,0
12 juin 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You work with a lot of great people and are able to develop a lot of great relationships. Overall benefits are great, working from home is great.

Inconvénients

Limited growth opportunities in support, stricter vacation guidelines compared to the rest of the company, remote culture is different from the culture in office, it's a high and fast paced environment so if it's something that you aren't used to - it may cause you anxiety.

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Réponse de Shopify
5y
Hi, thank you for leaving a review! Career opportunities were at times difficult to identify or find. This is feedback we have acted upon! Our support team has worked together to create internal help pages that show all employees a clear and easy way they can progress in their Shopify careers. The Career Pathing Guide shows you where you currently are, where you’d like to go, and how you can get there. This means there is a huge amount of transparency around how to progress to different roles. The recent shift to Digital by Default has had a huge impact on our culture. As the majority of office employees are now also remote, we've adapted to make sure everyone feels connected. Our Events team have worked hard to create virtual meetups, guest speaker sessions, and even live music events, all online! The benefit of thriving on change is that teams like the Events team can pivot quickly to online-only meetups; which is fast becoming the new normal. We do move at a fast pace as a team which, understandably, does not suit everyone. To give the best product to our merchants, we need to change as fast as commerce is can; this means challenging ourselves to do better, questioning the best way to get things done, and constantly learning new information. Thrive on change is one of our cultural keystones here! It's so great to hear you've created some lasting relationships with your co-workers. We aim to hire like-minded, creative individuals here, friendships are bound to be struck up when those people get together! We truly believe in creating a business that is impactful, and you’ll have limited impact if you act alone: the best products come from a mix of ideas, experiences, and perspectives. Thank you again for the review and for allowing the space for discussion!

Découvrez plus d’avis sur Shopify

5,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Inconvénients

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Legacy Shopify ICs and lower-level managers are excellent and generally quite nice (company's Canadian after all) Caliber of engineering talent is generally high Dev-friendly stack (Ruby/Rails) Bleeding-edge AI adoption with unlimited token budget

Inconvénients

Recently brought over a CTO from Microsoft: he brought with him a lot of not-at-all-nice people who are highly political, frequently rude/condescending to legacy Shopifolk, and make consistently bad/dev-hostile technical decisions Bleeding-edge AI adoption is being used to justify unreasonably increased expectations

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