Avantages
Opportunity to work with cross-functional partners and on-site Operations leaders who truly want to make an impact on the industry and drive change/success.
Inconvénients
VC backer/owners hold all decision making power, with little input from those who are actually doing the work/analysis. I (and many, many others) felt increasingly frustrated as this relationship played out - so many opportunities for easy wins and areas of change , but our recommendations were consistently vetoed. Sentral Leadership continually "refines" their roadmap/strategy; it's obvious there is no set strategy or roadmap to speak of. This resulted in Sr. Director/Director/Manager level associates spinning our wheels, working tirelessly, and ultimately getting nowhere. Couple this with the end of 2022 layoffs, remaining Home Team associates attempting to band-aid and backfill, and non-existent efforts to merge newly onboarded Align Residential associates onto the team. It's no surprise that tenured associates resigned in early 2023 and continue to do so - what do you expect? And FYI - Sentral has a 2023 OKR specifically tied to increasing Glassdoor reviews. The new influx of 5 star reviews on this platform is curious.