Someone needs to wake up- preferably executive management. - Avis employé Employé (anonyme) Rovia

Upper level executives and most of the senior level management have no idea what is happening on the local level of their company. Perhaps if they spent some real time with their employees they would have a better understanding of what is needed. Rovia is a membership driven company and the main employees fulfilling customer needs are overworked and over looked. Pay and benefits are embarrassing. Everyone in the company participates in "Awakening Excellence" training, yet the basic fundamentals of this training are not utilized. No one wants to approach the "trust council"- What a joke. Management decisions are made haphazardly and changing from one minute to the next. No one seems to know what the other is doing. There is no clear plan for the future. We only hear " business is exploding, at an all time high, we are expanding, etc. if the company is so successful- why isn't this being shared at even the basic level?