Wouldn't Recommend - Avis employé Senior On-Site Services Specialist Ricoh

2,0
11 mars 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I would not personally recommend anyone work there.

Inconvénients

I started my time there a FSR not referred to as ACES. The leadership over that portion of the business was terrible. The manager would take sometime a full day to respond with contact information for your site contacts, or not respond at all. I later able to go work directly at a site, where the site leader constantly pawned his work off on the employees and sat in his office doing "training" for most of the time. There was no ownership of work or mistakes made by the management. For the amount of work that had to be completed the salary didn't match what was expected of employees. You were responsible for basically writing your own yearly review, and then submit to management before they ever wrote a review for you. I don't believe the company really cares about their employees work life balance at all. I can only really speak about the experiences I had there, and hope this is different at other sites.

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5,0
22 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Loved it. It was a great company to work at

Inconvénients

No cons. I had no complaints at all.

3,0
26 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Inconvénients

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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