It pays the bills... - Avis employé Customer Account Representative Rent-A-Center

2,0
14 mars 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The compensation almost makes what you have to go through worth it.

Inconvénients

Management does not back the worker. We are berated in public. The assistants are usually (but not always) two faced, and employees are encouraged in knifing each other in the back to get promoted. The company tells you during the interview process and in its literature that they take pride in everyone starting at the bottom, yet most of the management I have met were hired in as either Asst Mgrs or Mgrs in training. Some of the customers are are good folks, but most are scuzzy, and management will take their word over the word of thier workers any time. We are regularly chewed out for the misconduct of the clientele, usually in front of the clientele and other coworkers.

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5,0
17 mars 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great company that cares about their employees

Inconvénients

There are no cons to this job

2,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Inconvénients

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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