Very Disappointing to Work Here - Avis employé Customer Service Rakuten

1,0
21 mars 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Twice weekly lunch Once a month In-n-Out truck Great medical, dental benefits Casual dress code Some nice people

Inconvénients

No communication between departments Boring weekly mandatory meetings Constantly laying off people - job security is sketchy Verbally supports transparency, but doesnt actually do it Seller driven - lacks customer service focus All departments does not seem organized

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5,0
25 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Inconvénients

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Inconvénients

There were no cons while I was there

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