Lots of Angry Customers - Avis employé Customer Service Representative (CSR) Progressive Insurance

3,0
4 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay Flexibility Benefits Supportive Supervisor

Inconvénients

Back to Back calls Angry customer Burnout inevitable Must be in position for a year before you can move

Découvrez plus d’avis sur Progressive Insurance

5,0
1 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work life balance is decent

Inconvénients

Management can be overbearing with the micromanagement

5,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Inconvénients

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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