Avantages
Anna is clearly very good at what she does and Owen Reed is definitely a market leader in the legal support recruitment space. The training I have received from her was actually quite good and helped improve my telephone manner and confidence when talking to candidates over the phone.
Inconvénients
Some of the conduct I have seen from management was unprofessional. For example, I remember reading catty comments about candidates on the CRM relating to their weight, how "common" they sounded and other not very nice comments that should have been kept as inside thoughts. On the topic of the CRM, it was atrocious, slow and very outdated. The user interface was very much like in the early 00s. They say it 'still works' but I think it's worth keeping up with the times and modernising this. Perks and benefits were bare minimum. 20 days holiday and that's it. Oh and their subsidiary company, DiverseJobsMatter (the division I primarily worked at), didn't live up to their mission statement of 'diversity', instead profiting off tokenism, and management were very bad at pretending to resonate with the cause in question. Despite the fact that Owen Reed has a good reputation in their space, there are other companies with reputations just as high if not better where the working environment is much better, and it is for that reason I wouldn't work here again.