Poor pay rates and not enough opportunities - Avis employé Customer Service Representative Omni Interactions

1,0
31 août 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Work from home -Make your own schedule

Inconvénients

-When continuously taking classes to become more proficient and learn more parts, they do not raise your pay. So, you are taking on more responsibility then someone just starting out, but making the same pay.

Réponse de Omni Interactions
2y
Thank you for sharing your experience to our Omni Glassdoor Business page. Omni values the feedback we receive from our contractor community. When you partner with Omni as a contractor, you can select the shifts within the contract shift window that fit into your life. We know having work / life balance is important to our contractors! Taking cross-skilled classes enhances your knowledge base and makes your business opportunities greater. We would like to gather more details on your comment "continuously taking classes but Omni does not raise your pay" . We want to review our current processes and see where change is needed. We encourage you to email Sue.Kelly@oiteam.com with any additional details you are comfortable sharing. Thank you again for sharing your experience. We look forward to hearing from you soon!

Découvrez plus d’avis sur Omni Interactions

5,0
5 nov. 2025
Sous-traitant (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pick your own hours and days

Inconvénients

Can’t get a raise when your on contract.

Réponse de Omni Interactions
6mo
Thank you for sharing your feedback! We’re glad you appreciate the flexibility of being able to choose your own hours and workdays. Since Omni Interactions offers 1099 contractor opportunities, pay rates are set per contract rather than adjusted like a traditional employee wage. Contractors can, however, explore new contracts as they become available, which may offer different pay structures or incentives. We appreciate you taking the time to share your experience!
1,0
30 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

you choose your own schedule

Inconvénients

you choose your own schedule (limited hours after about two months of working and its a 6 month contract position) not worth it unless you're bored and want something on the side, but min hours are 25 a week and you can't get 40 or more hours because it's against the contract policy or whatever. kind of annoying. low pay for lots of work

Réponse de Omni Interactions
2d
Thank you for sharing your feedback. We’re glad to hear you appreciated the flexibility of creating your own schedule. We also understand your concerns regarding hour availability, compensation, and contract limitations. Available servicing hours can vary depending on client demand and program structure, and engagement limits are based on client requirements and contractual guidelines. We appreciate you taking the time to share your perspective and feedback.
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