turbulent days with tech issues - Avis employé Call Center Customer Service Representative Navient

3,0
1 juin 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

paid on time, got chances to leave early each week (although unpaid) would have liked to have moved to another job in company but got sick, good supervisors overall, best part was talking to callers and helping them. good company but depends on contract you're on this one for ACP was not good and you get laid off when contract is over

Inconvénients

insurance offered too high to afford, many tech issues on remote deskwork, lots of turnover and new people always hogged the help, no real contact with others due to remote status, no time to check email unless off clock, short lunch 35 min, and had to watch time like a hawk was very stressful. Learned I can't do call centers.

Découvrez plus d’avis sur Navient

5,0
3 juil. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work life balance and hybrid

Inconvénients

Restructure of organization and services

3,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay, culture and benefits. 5% 401k match. Christmas bonus plus annual raise and bonus.

Inconvénients

Company leadership and direction of the business was not stable. They branched out to other areas which costs them to lay off most of the company.

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