Probably the worst company I’ve ever worked for. - Avis employé Client Service Consultant II MetLife

1,0
4 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flex work from home schedule. Benefits are decent.

Inconvénients

The most toxic work environment I’ve ever been a part of in 25 years. It’s the old bait and switch concept. Everyone is so welcoming during the interview process and during the job offering but once I got into the nitty-gritty, daily grind I was on my own. The “training” is awful and doesn’t apply to 90% of the position. Management and the “team” (NOT a team at all) throw new employees into customer work without sufficient support and set them up for failure. No one is appreciated and morale suffers. There are zero opportunities to move up and the constant “self assessment “ requirements ensure no potential for growth. Middle management doesn’t care at all! Antiquated technology and “project management tools.” Software is completely outdated. The CSC role is basically flying by the seat of your pants, trying to solve an impossible amount of problems and issues with absolutely no clear resources or definitive answers. I’ve never been more stressed or unhappy with my job and the company culture. I feel so lucky to have gotten out.

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5,0
7 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great culture that actually cares about customers and employees

Inconvénients

Old school and Legacy environment

1,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good support for new people managers were very helpful and always available

Inconvénients

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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