Good Vibes - Avis employé Customer Support Manager Lumen Learning

4,0
16 sept. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I'll piggy back on the last review's headline "A place where your work makes a difference". Lumen's mission is true and fulfilled daily for students and instructors nationwide. The team is amazing, likeminded, determined and hardworking. A true well-oiled machine with little to no hiccups. It's a growing start up with issues here and there but a great team to be a part of.

Inconvénients

Sales are more important than engineering. Inadequate internal tools and lack of technical writing for knowledge base articles.

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5,0
24 avr. 2025
Stagiaire (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Easy team to work with

Inconvénients

Wish I got more time with the company

1,0
12 mars 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are absolutely NO pros.

Inconvénients

Incompetent workforce, people refused to help me get access to this site. I was a week behind in calculus 1. The deadlines are set up poorly. The people in the help videos do not share anything related to the topic and rather share a completely different topic. It ruined one of my calculus quizzes. As a whole, lumen has done very little to help me become successful in calculus.

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