Customer care - Avis employé Customer Service Representative Longines

Good product, good benefits, good environment

Sometimes slow, Brand not popular in U.S.

Only real positives are the employee discount and the team vibe—other than that, I can’t think of anything else.

I don’t usually leave reviews, but I feel this experience is worth sharing. In 2026, when most companies are leveraging technology and AI to improve efficiency, this company still operates in what feels like a very outdated, “stone-age” system. Many core processes—such as cycle counts, shipping items to customers, and daily inventory tracking—are done entirely by hand. This includes extensive handwritten documentation on a daily basis. Not only is this time-consuming, but it also feels inefficient and unnecessary given the tools available today. Instead of streamlining operations through digital systems, employees are required to spend a significant amount of time on repetitive paperwork that could easily be automated. From my perspective, the company does not seem to be investing in modernization or improving operational efficiency. As a result, it’s difficult to see long-term growth or a future here, especially for employees who value innovation and productivity.